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History of
Durham Ranch
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| Shipping Q&A |
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FedEx is our preferred courier and we ship both
FedEx Standard Overnight®
and
FedEx 2Day® . We do everything possible to ensure the meats arrive
to our customers in the best possible condition.
We use expedited shipping with state of the art packaging and dry ice or
gel packs. During the winter months
weather delays are a distinct possibility and here are some facts to the most
asked questions.
Q. What if the
order arrives and no dry ice is visible is it safe to eat the meat?
A. Yes it is safe to eat the meat
as long as it is cool to the touch, according to USDA standards.
Q. Can meat that
arrived thawed but cool to the touch be refrozen?
A. Yes as long as the meat is still
cool.
Q. Do I store
the meat in the box when it arrives?
A. No, you should remove the meats
and place them in the freezer or refrigerator.
Q. How long can
I store the meats once they arrive?
A. You can store meats in the
refrigerator up to 4-5 days after they arrive and frozen meats up to one year.
Remember if your order is delayed during the Holiday Season
because of weather we will work as a team with FedEx, you and our Transportation
team at Exotic Meats USA to do our best to get it to you.
When this happens call us at 800-680-4375 ext. 136
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| Shipping Information
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Here at Exotic Meats we take every effort to insure that your purchase is delivered on time and in perfect condition. Each step of the ordering process has been streamlined to get you your product on time and in optimal condition. Here is the process your order goes through before you sit down to a scrumptious Exotic dinner.
Note: All product sold through www.exoticmeats.com and www.exoticmeatsandmore.com is guaranteed to be frozen or chilled at time of delivery.
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| Earliest Delivery Day
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| The earliest possible delivery date is FedEx Priority Overnight® by Friday if ordered by noon Thursday. All orders made after Thursday noon will not be shipped until Monday.
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| Saturday Delivery (Phone Orders Only)
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| Yes We Can! However the cost can be prohibitive. Saturday Delivery requires Selection of FedEx Priority Overnight® and an additional $20 Saturday Delivery fee. Create an account and add your order to our shopping carts, save your cart and phone in your order number. We will handled it from there and get/give any special instruction for Saturday delivery.
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